Property-specific conditions apply
Cancellation, modification, refund, and no-show conditions can vary by accommodation provider, room type, rate plan, travel dates, promotion, and payment method. The conditions shown before booking and in the booking confirmation form part of your reservation.
Free cancellation rates
Where a rate allows free cancellation, cancellation must be completed within the stated deadline. After that deadline, the property may apply the stated cancellation charge.
Non-refundable rates
Rates marked non-refundable may not qualify for a refund if cancelled, changed, or not used. Any exception is subject to the accommodation provider's approval and applicable law.
No-shows and early departure
If a guest does not arrive, arrives after the property's permitted check-in period without notice, or leaves early, charges may apply according to the booked rate and property policy.
Refund timing
Where a refund is approved, processing time can depend on the accommodation provider, payment provider, card issuer, bank, and original payment method. BluBeds will provide available support and status information where it is involved in the payment or booking process.
Need to change or cancel?
Use your BluBeds account where the option is available, or contact support@blubeds.online with your booking reference and stay details.